Returns & Exchanges
At Pulp, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your new look isn't a perfect fit, our streamlined process ensures a quick exchange or full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking number to monitor your return's journey back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing